Frequently Asked Questions

Your original valid driving licence and a passport or recognised national ID. If you're an additional driver, you'll need the same documents and must be registered on the rental agreement before driving.

Yes — Ercan delivery is free on rentals of 3 days or more, and it's how most of our tourist bookings begin. Give us your flight number when booking and we'll track it and adjust for reasonable delays. During High Season (June–September), a 3-day minimum rental applies to Ercan deliveries.

Not to hold a normal online, email or WhatsApp booking — that part is free. Separately, at collection, we take a refundable security deposit (usually as a card pre-authorisation) which is different from a booking deposit. See our Extras & Insurance page for the exact amounts by vehicle group.

Yes. Every rental includes third-party insurance, Collision Damage Waiver, theft protection and 24-hour roadside assistance as standard.

The excess is the maximum amount you could be responsible for if the vehicle is damaged, even with standard cover included. It ranges from £500 to £1,000 depending on vehicle group. You can reduce this with our optional Excess Reduction, though a small list of exclusions — tyres, windscreen, incorrect fuel and a few others — always remain the renter's responsibility regardless.

Only with our prior written permission, which isn't guaranteed for every vehicle group. You'd also need to arrange any additional insurance required for driving in the south yourself. Please contact us before making firm plans.

Yes. The first additional driver is free; a second additional driver costs £15 for the rental. Every driver needs to meet our age and licence requirements and be added to the rental agreement.

Yes — infant and child seats are £4/day (maximum £40 per rental), and booster seats are £2/day (maximum £20 per rental). Let us know when booking, as these are subject to availability.

For normal tourist rentals, yes — unlimited mileage within Northern Cyprus. For rentals of 28 days or more, 2,500 km per month is included, with further kilometres charged under the long-term agreement.

As long as you've given us valid flight details and stay reachable, a delay won't be treated as a no-show — we simply adjust the pickup time. If your flight changes significantly, a WhatsApp message helps us plan around it.

Yes, by prior arrangement. Girne–Ercan one-way collection or return is free on rentals of 4 days or more; other combinations may carry a relocation fee, which we'll confirm before you book.

Cancellations more than 72 hours before collection are free. Between 24–72 hours, the first day's rental is charged. Inside 24 hours, it's 50% of the reservation value up to 3 days. No-shows are charged 3 rental days, or the full amount for bookings shorter than that — full detail is on our Rental Conditions page.

We don't deliver rental vehicles to Larnaca, since it's outside Northern Cyprus, but we can arrange a private transfer from Larnaca to your accommodation in the North. Pricing depends on destination and party size — contact us for a quote.

Yes. For rentals of 28 days or more, we put together a monthly quotation rather than using the standard daily rate bands — get in touch with your dates and we'll tailor a price.

Our standard minimum is 2 days. Vehicles delivered to Ercan Airport during High Season have a 3-day minimum.

You'll be booking a vehicle group or model — for example, Compact, Nissan Note or similar — rather than one specific registration. We allocate an appropriate vehicle from that group at the time of your rental.